We are currently looking for exceptional candidates to fill Taproom Associate positions. Do you thrive in a high-volume, fast-paced environment? Does the idea of anticipating the needs of a guest, then fulfilling it before the guest realizes they need something excite you? Please have open availability.
Fieldwork Brewing Company is a craft brewery founded in Berkeley, CA with a focus on exceptional, honest beer making. Fieldwork has quickly gained a following in the craft beer community since the brewery began production in early 2015. We are known for the range and quality of our beers and ever-changing tap list of fresh releases. Our promise to our customers is to provide exceptional beer, alongside an exceptional experience, with the intention of creating a long-lasting relationship with our community and beyond.
If this sounds like you, please send us a resume and cover letter with the word ‘San Mateo’ in the title to the email address provided.
Duties and Responsibilities:
-Provide excellent table service to guests including inputting orders in the POS, running food and drinks, opening and closing checks, clearing plates and glassware.
-Immediately greet all guests with enthusiasm and friendliness.
-Provide excellent customer service to all guests, maximizing the customer experience.
-Respond promptly and appropriately to all guest requests and concerns.
-Apply all guidelines for responsible alcohol service, (21+).
-Educate all guests about the beer and food available on the current menu.
-Maintain full knowledge of ingredients and other pertinent information about beer and food being served.
-Complete daily sidework
-Smile and engage with guests
-Constantly work to increase knowledge, including attending trainings and meetings put on by management.
-Maintain the highest level of customer service and professionalism with guests, management, and co-workers.
-Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed.
-Follow checklists and standard operating procedures.
-Learn to operate POS system.
-Perform other duties as assigned.
-Nights and weekends are a must
Must be at least 19 years of age.
Prior work experience with bar/restaurant, brewery, winery, and/or service experience a plus.
Possess basic math skills and the ability to handle money.
Possess or be able to obtain a food handler’s card and training on alcohol service.
Possess working knowledge of beer and craft beer industry (21+).
Possess strong knowledge and enforcement of ABC laws.
Possess awareness of local, state, and federal health and sanitation laws.
Able to lift heavy objects (25 — 50 lbs.)
Able to stand, walk, lift, and bend for up to 8 hours per shift.
Able to work in crowded and confined spaces.
Able to maintain excellent customer service and professional appearance suitable for guest interaction while working under pressure.