Job Overview:

The MOD position performs a variety of duties to ensure that the taproom is operating effectively and efficiently for taproom service to our consumers. The position also performs duties including, but not limited to, taproom management, equipment management, labor controls, and staff guidance. This position reports to the GM and is a tipped position.

Responsibilities and Duties:

• Taproom Management
  • Execute high level training using our Taproom Training program material
    • Taproom Training Program must be completed prior to scheduling a staff member into a role/shift
  • Provide constructive feedback of all taproom performance to GM
  • Ensure high level service at all times
  • Present inspiring and professional leadership skills
  • Control labor percentage to meet taproom target
  • Perform Taproom Self Audits
  • Work with taproom management team to comply with SOPs
  • Manage roles of taproom associates
  • Mediate misbehavior and/or complaints with elegance
  • Provide positive leadership and coaching to staff
  • Keep and update regular inventories
  • Ensure organization and cleanliness of taproom
  • Provide ample opportunities for all Taproom Associates to review and complete weekly educational material
  • Handle cash and maintain tip pool calculations with accuracy
• Taproom Equipment Management
  • Communicate any repairs needed to GM and regional management team
  • Maintain Crowler machine according to SOPs
  • Troubleshoot Crowler machine malfunctions

Requirements:

• Strong organizational and communication skills
• Flexible and willing to take on and handle a wide range of tasks
• Ability to use logic and reasoning to identify solutions to problems
• A positive attitude and ability to work in a collaborative team environment and build strong relationships with your co-workers
• Full-Time schedule commitment with adequate availability