Job Overview:

The MOD position performs a variety of duties to ensure that the Fieldwork location is operating effectively and efficiently for taproom service to our consumers. The position also performs duties including, but not limited to, taproom management, equipment management, labor controls, and staff guidance. This position reports to the GM and is a tipped position.

Responsibilities and Duties:

• Location Management
  • Execute high level training while adhering to our training program material
    • Training Program must be completed prior to scheduling a staff member into a role/shift
  • Provide constructive feedback of all levels of performance to GM
  • Ensure high level service at all times
  • Present inspiring and professional leadership skills
  • Control labor percentage to meet location target
  • Perform Location Self Audits
  • Work with management team to comply with SOPs
  • Manage roles of Fieldwork associates
  • Mediate misbehavior and/or complaints with elegance
  • Provide positive leadership and coaching to staff
  • Keep and update regular inventories
  • Ensure organization and cleanliness of location
  • Provide ample opportunities for all Associates to review and complete weekly educational material
  • Handle cash and maintain tip pool calculations with accuracy

Requirements:

• Strong organizational and communication skills
• Flexible and willing to take on and handle a wide range of tasks
• Ability to use logic and reasoning to identify solutions to problems
• A positive attitude and ability to work in a collaborative team environment and build strong relationships with your co-workers
• Full-Time schedule commitment with adequate availability