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Taproom Associate – Napa

Napa

Fieldwork Brewing Company is a craft brewery founded in Berkeley, CA with a focus on exceptional, honest beer making. Fieldwork has quickly gained a following in the craft beer community since the brewery began production in early 2015. We are known for the range and quality of our beers and ever-changing tap list of fresh releases. Our promise to our customers is to provide exceptional beer, alongside an exceptional experience, with the intention of creating a long-lasting relationship with our community and beyond.

We are currently looking for exceptional candidates to fill the role of Taproom Associate. Do you thrive in a high-volume, fast-paced environment? Does the idea of anticipating the needs of a guest, then fulfilling it before the guest realizes they need something excite you?

If this sounds like you, please send us a resume and cover letter with the words ‘Napa’ in the title to jobs@fieldworkbrewing.com.

Our Ideal Candidate:

  • Is passionate about hospitality
  • Is detail oriented
  • Has strong customer service skills
  • Has a passion for the craft beer industry

Duties and Responsibilities:

  • Provide excellent table service to guests including inputting orders in the POS, running food and drinks, opening and closing checks, clearing plates and glassware.
  • Immediately greet all guests with enthusiasm and friendliness.
  • Provide excellent customer service to all guests, maximizing the customer experience.
  • Apply all guidelines for responsible alcohol service.
  • Educate all guests about the beer and food available on the current menu.
  • Maintain full knowledge of ingredients and other pertinent information about beer and food being served.
  • Complete daily sidework
  • Smile and engage with guests
  • Constantly work to increase knowledge, including attending trainings and meetings put on by management.
  • Maintain the highest level of customer service and professionalism with guests, management, and co-workers.
  • Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed.
  • Follow checklists and standard operating procedures.
  • Learn to operate POS system.
  • Perform other duties as assigned.

Qualifications:

  • Must be at least 21 years of age.
  • Prior work experience with bar/restaurant, brewery, winery, and/or service experience a plus.
  • Possess or be able to obtain a food handler’s card and training on alcohol service.
  • Possess working knowledge of beer and craft beer industry.
  • Possess strong knowledge and enforcement of ABC laws.
  • Possess an awareness of local, state, and federal health and sanitation laws.
  • Able to lift heavy objects (25 — 50 lbs.)
  • Able to stand, walk, lift, and bend for up to 8 hours per shift.
  • Able to work in crowded and confined spaces.
  • Able to maintain excellent customer service and professional appearance suitable for guest interaction while working under pressure.