Fieldwork Brewing Company is a craft brewery founded in Berkeley, CA with a focus on exceptional, honest beer making. Fieldwork has quickly gained a following in the craft beer community since the brewery began production in early 2015. We are known for the range and quality of our beers and ever-changing tap list of fresh releases and non-alcoholic beverages. Our promise to our customers is to provide exceptional beer, alongside an exceptional experience, with the intention of creating a long-lasting relationship with our community and beyond.
Our Napa location first opened in 2017 inside the Oxbow Public Market. As of 2020, we are now located in the “annex” building of the Oxbow Public Market and feature a large outdoor beer garden to better serve our guests. As we’ve continued to grow through the years, so too has our offerings, which feature our wide variety of craft beer, select wine options, and non-alcoholic options. We will be reopening our food program in the near future so this role require active participation in food service.
We are currently looking for exceptional candidates to fill the role of Fieldwork Associate in a part-time capacity. Do you thrive in a high-volume, fast-paced environment? Does the idea of anticipating the needs of a guest, then fulfilling it before the guest realizes they need something excite you?
If this sounds like you, please send us a resume with the words ‘Napa’ in the title to [email protected].
Our Ideal Candidate:
- Is passionate about hospitality
- Is detail-oriented
- Has strong customer service skills
- Has a passion for the craft beer industry
Duties and Responsibilities:
- Provide excellent table service to guests including inputting orders in the POS, running food and drinks, opening and closing checks, clearing plates and glassware.
- Working in a kitchen and being able to produce food items to company standards.
- Immediately greet all guests with enthusiasm and friendliness.
- Provide excellent customer service to all guests, maximizing the customer experience.
- Apply all guidelines for responsible alcohol service.
- Educate all guests about the beer and food available on the current menu.
- Maintain full knowledge of ingredients and other pertinent information about beer and food being served.
- Complete daily side work
- Smile and engage with guests
- Constantly work to increase knowledge, including attending training and meetings put on by management.
- Maintain the highest level of customer service and professionalism with guests, management, and co-workers.
- Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed.
- Follow checklists and standard operating procedures.
- Learn to operate POS system.
- Perform other duties as assigned.
Qualifications:
- Must be at least 21 years of age.
- Sunday/Monday and holiday availability is required.
- Prior work experience with bar/restaurant, brewery, winery, and/or service experience a plus.
- Possess or be able to obtain a food handler’s card and training on alcohol service.
- Possess working knowledge of beer and the craft beer industry.
- Possess strong knowledge and enforcement of ABC laws.
- Possess an awareness of local, state, and federal health and sanitation laws.
- Able to lift heavy objects (25 — 50 lbs.)
- Able to stand, walk, lift, and bend for up to 8 hours per shift.
- Able to work in crowded and confined spaces.
- Able to maintain excellent customer service and a professional appearance suitable for guest interaction while working under pressure.